Exploring the Impact of Software as a Service (SaaS) on Human Life


  • Mukul Gupta G. L. Bajaj Institute of Management and Research
  • Deepa Gupta G. L. Bajaj Institute of Management and Research
  • Priti Rai G. L. Bajaj Institute of Management and Research




SAAS, Human Life, Cost Saving, Greater Application Access Scalability, Efficient Use of Resources


Software as a Service (SaaS) has emerged as a pivotal aspect of modern business operations, fundamentally transforming how companies utilize IT resources and impacting firm performance. This research delves into the profound effects of SaaS on human life within the business sphere, focusing on its value proposition and methodologies for assessing its worth. The primary objectives of this paper are twofold: first, to evaluate the actual value of SaaS business applications concerning their purported benefits, particularly in terms of IT resource management and firm performance; second, to explore the means of quantifying the worth of SaaS business applications within organizational frameworks.

This study utilizes techniques derived from social network analysis to investigate the impact of SaaS on human life in business. A comprehensive review of literature from various sources including papers, articles, newspapers, and books forms the basis for this exploratory research. Both primary and secondary data are employed to elucidate the multifaceted implications of SaaS adoption.

The findings of this research underscore the profound influence of SaaS on a company's cost structure, return on IT investments, and digitalization of services. Cloud computing emerges as a cornerstone for the seamless integration of SaaS into daily business operations, offering expanded market opportunities and increased revenue streams. In conclusion, SaaS represents a transformative force in modern business landscapes, reshaping human interactions with technology, optimizing operational efficiency, and mitigating costs. Cloud-based SaaS models hold substantial promise for enhancing business agility and facilitating growth across diverse markets.


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How to Cite

M. Gupta, D. Gupta, and P. Rai, “Exploring the Impact of Software as a Service (SaaS) on Human Life”, EAI Endorsed Trans IoT, vol. 10, Jan. 2024.