Decision-making and emotions in the contested information environment

Abstract

Future conflicts will necessitate the ability to conduct effective military operations in a contested information environment. The building and maintaining of robust situational awareness, protection of decision-making effectiveness of individuals and teams, fighting through information attacks from both in, and through, the cyberspace domain, will be essential. Increasing the knowledge of the mechanisms involved in degrading task performance and decision-making during cyber attacks will enable the development of advanced human-centered defensive techniques that aid fight-through capability. In this position paper, the development and evaluation of software that simulates real-time and persistent manipulation of the information environment is discussed. Results of the evaluation indicated that the task performance of a team of decision-makers performing collaborative tasks could be degraded through real-time manipulation of cyberspace content and operation. The paper concludes with a discussion of focus and direction for future research and development. It is suggested that the building of a deeper understanding of the perceptual and cognitive factors that are significant in the relationship between information environment manipulation and reduction in task performance is required. This understanding will aid in the defence of cyberspace attacks, will aid in fight through and mission assurance, and will aid the Information Operations community.