Towards a new software quality model for evaluation the quality of gamified systems

Abstract

Due to the emergence of the Gamification concept in various domains, this article studies how to improve the quality of gamified systems with the software engineering discipline. Recent studies have shown a significant gap between design frameworks and gamified products, reflected in a lack of consistency, integrity, measurement and a comprehensive process that covers the different phases to achieve a quality gamified product. For this purpose, a specific quality model software for evaluation is required. Our contribution consists of making an analytical and qualitative study of the existing Gamification frameworks and platforms, with the aim of proposing a model for quality evaluation of the gamified applications. This proposal is based on the patterns and attributes determined during the conducted bibliographic study and comparative studies, with an attempt to integrate the ISO 25010 quality model.