Evaluating Physicians’ Satisfaction with Using eHealth System for Managing Patients in Primary and Secondary Care

Viktor Denkovski; Goce Gavrilov; Irena Stojmenovska; Vladimir Radevski

doi:10.4108/eetpht.11.4157

Authors

Viktor Denkovski University American College Skopje https://orcid.org/0000-0001-6577-1760
Goce Gavrilov University American College Skopje https://orcid.org/0000-0002-0316-6052
Irena Stojmenovska University American College Skopje https://orcid.org/0000-0001-9914-5856
Vladimir Radevski University American College Skopje

DOI:

https://doi.org/10.4108/eetpht.11.4157

Keywords:

eHealth system, physician satisfaction, patient management, eHealth services

Abstract

INTRODUCTION: eHealth systems are raising both patient satisfaction and medical care. The proper workflow regulations and data exchange between primary and secondary healthcare are crucial.

OBJECTIVES: Investigation of the major determinants influencing the physicians’ satisfaction while using an eHealth information system.

METHODS: A survey of primary and secondary healthcare medical professionals was conducted in R.N. Macedonia. The categorical variables from the data analysis were presented and a logistic regression was carried out.

RESULTS: The multiple logistic regression model was statistically significant for sufficient evidence to reject the null hypothesis in which the overall satisfaction rating of the eHealth system usage for managing patients and other healthcare services will not be affected by the other variables in favour of the alternative Ha.

CONCLUSION: Various factors between primary and secondary healthcare professionals regarding system’s usage satisfaction are presented and studied. Various issues were revealed between both parties that should serve the policymakers and medical authorities for further improvements.

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Author Biographies

Viktor Denkovski, University American College Skopje

School of Computer Science and Information Technology

Goce Gavrilov, University American College Skopje

School of Computer Science and Information Technology

Irena Stojmenovska, University American College Skopje

School of Computer Science and Information Technology

Vladimir Radevski, University American College Skopje

School of Computer Science and Information Technology

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