Quantifying Social Value Information Using Analytical Hierarchy Process Method

Authors

DOI:

https://doi.org/10.4108/eetsis.vi.3471

Keywords:

quantifying social value, AHP, data and information-based methodology

Abstract

This study aims to develop a methodology that can quantify social value at the practical level, considering that it is difficult to quantify the social value information of individual businesses despite the importance of social value both in practice and academia. As people’s living standards rise, the gap between rich and poor has widened, and this phenomenon is broadening the scope of the social welfare projects that central and local governments must carry out. In this context, quantifying the social value information that each project will have is extremely important. However, the reality is that the social value quantification work undertaken in academia has up until now been carried out on an abstract level, because the methodology has not been established. In addition, established social value quantification methodologies embody a problem: it is difficult for policymakers to utilize them, because they represent difficult processes that, in respect of each individual project, require large amounts of professional knowledge, data, time and money if they are to be carried out satisfactorily. Against this background, this study aims to present a single social value quantification methodology that policymakers can employ easily in all circumstances. If the social value quantification method presented in this study, the Analytical Hierarchy Process (AHP) method, is properly applied, then, since it is information and data -based methodology, it should prove meaningful as a practical alternative to existing methods.

References

Albarracín Vanoy, R. J. (2022). STEM Education as a Teaching Method for the Development of XXI Century Competencies. Metaverse Basic and Applied Research, 1, 21. https://doi.org/10.56294/mr202221

Alker, John. (2020). “Delivering Social Value: Measurement”, UKGBC. https://www.ukgbc.org/ukgbc-work/delivering-social-value-measurement/.

Alves Salgueiro, T., Caramés, M. A., & Fernandez Larrosa, P. N. (2023). Automation of cognitive processes mediated by social systems. Salud, Ciencia Y Tecnología - Serie De Conferencias, 2(1), 77. https://doi.org/10.56294/sctconf202377

Andrew, K. (2021). “Maximising Social Value for our Stakeholders”, Supply Chain Sustainability School. https://www.supplychainschool.co.uk/wp-content/uploads/2021/05/Slides-for-Creating-Social-Value-in-the-Highways-Sector-20-April-2021_compressed-2.pdf

Anticona Valderrama, D. M., Caballero Cantu, J. J., Chavez Ramirez, E. D., Rivas Moreano, A. B., & Rojas Delgado, L. (2023). Enviromental health, Environmental management, eco-efficiency and its relationship with the optimization of solid waste. Salud, Ciencia Y Tecnología, 3, 333. https://doi.org/10.56294/saludcyt2023333

Brighton & Hove City Council. “Brighton & Hove Social Value Framework”, Brighton & Hove – the Connected City. https://www.brighton-hove.gov.uk/sites/default/files/migrated/article/inline/Brighton%20and%20Hove%20Social%20Value%20Framework.pdf. (search date: 23 October 2021).

Cameron, T. A. and J. Quiggin (1994), "Estimation Using Contingent Valuation Data From: A 'Dichotomous Choice with Follow-up' Questionnaire," Jourmal of Environmental Economics and Management, Vol. 24, pp. 218-234.

Carson, R. T (1985), "Three Essays on Contingent Valuation," Ph.D. Thesis, University of California, Berkeley.

Carver, S. J.(1991), “Integrating Multi-criteria Evaluation with Geographical Information System,” INT. J. Geographical Information System, 5, 321-339.

Centre for Public Scrutiny(CfPS). “Social Value Matters: Ten questions council scrutiny can ask about social value”, SOCIAL VALUE UK. https://socialvalueuk.org/resource/social-value-matters/. (search date: 23 October 2021).

Cuentas Figueroa, R., Cuentas Correa, G., & Pimienta Gomez, S. del R. (2023). Statistical analysis of social networks as a means of communication for children in educational institutions in Riohacha, La Guajira, Colombia. Metaverse Basic and Applied Research, 2, 53. https://doi.org/10.56294/mr202353

de Sousa Netto, M. C., & Luiz Pinto, A. (2022). The silence of the data says a lot; pay attention: a brief exploration of visual exploratory analysis. Advanced Notes in Information Science, 2, 15–23. https://doi.org/10.47909/anis.978-9916-9760-3-6.118

Emerson, J., Wachowicz, J. & Chun, S(2000). Social return on investment: Exploring aspects of value creation in the nonprofit sector, The Box Set: Social Purpose Enterprises and Venture Philanthropy in the New Millennium. p. 131-173. https://redf.org/wp-content/uploads/REDF-Box-Set-Vol.-2-SROI-Paper-2000.pdf.

Ferrer-Benítez, M. (2022). Online dispute resolution: can we leave the initial decision to Large Language Models (LLM)?. Metaverse Basic and Applied Research, 1, 23. https://doi.org/10.56294/mr202223

Flores, A., Saelzer, L., & Cartagena-Ramos, D. (2023). Social determinants of health that influence in the incidence/prevalence of cardiovascular disease. Salud, Ciencia Y Tecnología, 3, 343. https://doi.org/10.56294/saludcyt2023343

Führ, F., & Bisset Alvarez, E. (2022). Digital Humanities and Creativity: Intersections. Advanced Notes in Information Science, 1, 15–30. https://doi.org/10.47909/anis.978-9916-9760-0-5.95

Fujiwara, Daniel & Dass, Daniel. (2020). Measuring social value in infrastructure projects: insights from the public sector, Royal Institution of Chartered Surveyors (RICS). p. 1-60. https://www.rics.org/globalassets/rics-website/media/knowledge/research/insights/measuring-social-value_1st-edition.pdf.

Gloucester City Council. (2020). Social Value Policy 2020-2022, Gloucester City Council, p. 1-10. https://democracy.gloucester.gov.uk/documents/s52210/Appendix%201%20Gloucester%20City%20Council%20Social%20Value%20Policy.pdf.

Grieshaber, Robbie. (2021). 4 key pillars of social value, IMPACT homepage.

Hanemann, W. M. (1984), "Welfare Evaluations in Contingent Valuation Experiments with Discrete Responses,󰡓American Journal of Agricultural Economics, Vol. 66, pp. 322-341.

Hanemann, W. M. and B. Kanninen (1999), 󰡒The Statistical Analysis of Discrete- Response CV Data,󰡓in I. J. Bateman and K. G. Willis (eds.), Valuing Environmental Preferences: Theory and Practice of the Contingent Valuation Method in the US, EU, and Developing Countries, Oxford: Oxford University Press, pp. 403-491.

Hanemann, W. M., et al. (1991), "Statistical Efficiency of Double-bounded Dichotomous Contingent Valuation," American Journal of Agricultural Economics, Vol. 73, pp. 1255-63.

Hernández Tique, D., Puentes Ordoñez, J. J., & Gómez Cano, C. A. (2022). How do technology equipment companies implement new billing strategies?. Metaverse Basic and Applied Research, 1, 15. https://doi.org/10.56294/mr202215

Ismail Adakawa, M. (2022). Relevance of Akerloff’s theory of information asymmetry for the prevention and control of zoonotic infectious diseases in Sub-Saharan Africa: Perspective of Library and Information Services Provision . Advanced Notes in Information Science, 1, 31–58. https://doi.org/10.47909/anis.978-9916-9760-0-5.97

Jha, A., Gupta, N. C., & Dey, B. (2022). Morphometric Analysis of Gandak River Drainage Basin Using Geographic Information System (GIS) And SRTM-DEM. Salud, Ciencia Y Tecnología, 2(S2), 189. https://doi.org/10.56294/saludcyt2022189

Jiménez-Franco, L. E., Diaz de la Rosa, C., & Alcaide Guardado, Y. (2022). Transforming Scientific Events with Information Management: The Case of the Virtual Health Convention Center. Data & Metadata, 1, 15. https://doi.org/10.56294/dm202215

Kim, Y.-J. (2004), An Economic Valuation of Environmental Risks from Residemtial Radon Radiation: A Choice Experiment and Contingent Valuation Study, Doctoral Thesis, Newcastle-upon-Tyne, England: University of Newcastle-upon-Tyne.

Kramer, M. R. & Porter, M.(2011). “Creating shared value: How to reinvent capitalism-and unleash a wave of innovation and growth”, Harvard Business Review, Jan-Feb. https://hbr.org/2011/01/the-big-idea-creating-shared-value

Kriström, B.(1997). "Spike Models in Contingent Valuation," American Journal of Agricultural Economics, Vol. 79, Issue 3, pp. 1013~23.

Lali, K., & Chakor, A. (2023). Improving the Security and Reliability of a Quality Marketing Information System: A Priority Prerequisite for Good Strategic Management of a Successful Entrepreneurial Project. Data & Metadata, 2, 40. https://doi.org/10.56294/dm202340

Lali, K., Chakor, A., & El Boukhari, H. (2023). The Digitalization of Production Processes : A Priority Condition for the Success of an Efficient Marketing Information System. Case of the Swimwear Anywhere Company. Data & Metadata, 2, 41. https://doi.org/10.56294/dm202341

Lautermann, C.(2013). “The ambiguities of (social) value creation: towards an extended understanding of entrepreneurial value creation for society”, Social Enterprise Journal, 9(2), p. 184-202. https://www.emerald.com/insight/content/doi/10.1108/SEJ-01-2013-0009/full/pdf?title=the-ambiguities-of-social-value-creation-towards-an-extended-understanding-of-entrepreneurial-value-creation-for-society

Local Government Association. “Achieving community benefits – social value”, Local Government Association homepage. https://www.local.gov.uk/our-support/financial-resilience-and-economic-recovery/procurement/achieving-community-benefits. (search date: 23 October 2021).

Maas, K. & Liket, K.(2011). “Social impact measurement: Classification of methods”, Environmental management accounting and supply chain management, Springer, Dordrecht, p. 171-202. https://www.researchgate.net/publication/226052913_Social_Impact_Measurement_Classification_of_Methods.

Martínez-Líbano, J., Torres-Vallejos, J., Gonzalez Campusano, N., Pereira Castillo, J., Simkin, H., Oyanedel, J. C., & Yeomans, M.-M. (2023). Psychometric Properties and Measurement Invariance of The Fear of Missing Out Scale (FoMOs) In Chilean University Students. Salud, Ciencia Y Tecnología, 3, 328. https://doi.org/10.56294/saludcyt2023328

Min, H. and Galle, W. P.(1996), “Competitive Benchmarking of Fast-Food Restaurants using the Analytic Hierarchy Process and Competitive Gap Analysis,” Operations Management Review, 11(2/3), 57-72.

Molinet Rojas, G., Linares Herrera, M. P., & Fernández Hernández, C. (2022). Theoretical conceptions of editorial processes in scientific journals from a regulatory approach. Advanced Notes in Information Science, 1, 90–106. https://doi.org/10.47909/anis.978-9916-9760-0-5.99

Morgan, John. (2019). Morgan Sindall Group. https://vimeopro.com/instinctifpartners/morgan-sindall-fy18-results

Mulgan, G. (2010). “Measuring social value”, Stanford Social Innovation Review, 8(3), p. 38-43. https://eurodiaconia.org/wordpress/wp-content/uploads/2015/09/Briefing_-_Measuring_Social_Value.pdf.

Murphy, R. O., Ackermann, K. A. & Handgraaf, M.(2011). “Measuring social value orientation”, Judgment and Decision making, 6(8), p. 771-781. http://journal.sjdm.org/11/m25/m25.pdf.

Murthygowda, M. Y., Krishnegowda, R. G., & Venkataramu, S. S. (2022). Crowd Behavior Analysis and Prediction using the Feature Fusion Framework. Salud, Ciencia Y Tecnología, 2(S2), 251. https://doi.org/10.56294/saludcyt2022251

Newcastle City Council. “Social Value Commitment”, Newcastle City Council homepage. https://www.newcastle.gov.uk/services/business-and-commerce/business-commerce/doing-business/social-value-commitment. (search date: 30 October 2021).

Olusegun Oyetola, S., Oladokun, B. D., Ezinne Maxwell, C., & Obotu Akor, S. (2023). Artificial intelligence in the library: Gauging the potential application and implications for contemporary library services in Nigeria. Data & Metadata, 2, 36. https://doi.org/10.56294/dm202336

Omideyi, Tolu. (2020). “Social Value: what it is and why it’s more important than ever”, Business Growth Hub home page. https://www.businessgrowthhub.com/green-technologies-and-services/resources/blogs/2020/07/social-value-what-it-is-and-why-it-s-more-important-than-ever

Omo-Ikerodah, Lola Dabota. (2020). “Changing the Face of Construction: What is Social Value?”, ASITE. https://www.asite.com/blogs/changing-the-face-of-construction-what-is-social-value

Powell, M., Gillet, A. & Doherty, B.(2019). “Sustainability in social enterprise: hybrid organizing in public services”, Public Management Review, 21(2), p. 159-186. https://doi.org/10.1080/14719037.2018.1438504

Raiden, Ani & Loosemore, Martin. (2021). “Social Value in the Built Environment”, Routledge Taylor & Francis Group. https://www.routledge.com/Social-Value-in-the-Built-Environment/book-series/SOCVALBE

Rawhouser, H., Cummings, M. & Newbert, S. L.(2019). Social impact measurement: Current approaches and future directions for social ntrepreneurship research, Entrepreneurship Theory and Practice, 43(1), p. 82-115. https://www.researchgate.net/publication/318929065_Social_Impact_Measurement_Current_Approaches_and_Future_Directions_for_Social_Entrepreneurship_Research.

Saaty, R. W.(1987), “The Analytic Hierarchy Process-What It Is and How It Used,” Mathematical Modelling, 9(3), 161-176

Salford CVS. “What is Social Value”, Salford CVS homepage. https://www.salfordcvs.co.uk/what-social-value. (search date: 23 October 2021).

Sánchez Castellanos, S. M., & Saiz Aldana, L. L. (2022). The generation of transmedia content from the analysis of the image in tourism, an approach to the publication in social networks. Metaverse Basic and Applied Research, 1, 19. https://doi.org/10.56294/mr202219

Silva, E. (2022). Digital transformation and knowledge management: relationships in scientific production. Advanced Notes in Information Science, 2, 43–52. https://doi.org/10.47909/anis.978-9916-9760-3-6.107

Smith, B. R. & Stevens, C. E.(2010). “Different types of social entrepreneurship: The role of geography and embeddedness on the measurement and scaling of social value”, Entrepreneurship and Regional Development, 22(6), p. 575-598. https://www.tandfonline.com/doi/abs/10.1080/08985626.2010.488405

Social Enterprise Unit. (2010). “Measuring social value: How five social enterprises did it”, Department of Health.

Social Value International. “What Is Social Value?”, Social Value International homepage. https://www.socialvalueint.org/what-is-social-value. (search date: 22 October 2021).

Social Value Salford. “How do we define Social Value?”, Social Value Salford homepage. https://www.salfordsocialvalue.org.uk/social-value-toolkit/what-is-social-value/. (search date: 30 October 2021).

Social Value United States. “What is social value?”, Social Value United States hoem page. https://socialvalueus.net/what-is-social-value. (search date: 30 October 2021).

Springer Link. “Social Values and Good Living”, Springer Link home page. https://link.springer.com/referenceworkentry/10.1007%2F978-94-007-0753-5_3666. (search date: 29 October 2021).

Tomlins, Richard. (2015). Social Value Today: current public and private thinking on Social Value, HouseMark business intelligence. https://pureportal.coventry.ac.uk/en/publications/social-value-today-current-public-and-private-thinking-on-social-

Tzeng, G. H., Teng, M. H., Chen, J. J., and Opricovic, S.(2002), “Multicriteria Selection for a restaurant location in Taipei,” International Journal of Hospitality Management, 21(2), 171-187.

UK GBC(2021). “Framework for Defining Social Value”, UK GBC. https://www.ukgbc.org/ukgbc-work/framework-for-defining-social-value/.

Walzer, M.(1987). Interpretation and Social Criticism, Cambridge: Harvard University Press, p. 1-108. https://www.hup.harvard.edu/catalog.php?isbn=9780674459717

Wood, C. & Leighton, D. (2010). Measuring Social Value: The Gap Between Policy & Practice, DEMOS.

Downloads

Published

20-06-2023

How to Cite

1.
Choi Y-C, Kang J-Y, Kim H-S, Cho K-S, Lee E-H. Quantifying Social Value Information Using Analytical Hierarchy Process Method. EAI Endorsed Scal Inf Syst [Internet]. 2023 Jun. 20 [cited 2024 May 5];10(5). Available from: https://publications.eai.eu/index.php/sis/article/view/3471