Analysis of Implementation "Jogja Istimewa" Based on Mobile Application Using UTAUT2 Model in Development Jogja Smart Province

Abstract

This paper explores the Jogja Istimewa Application. This application is applied due to the development of Smart Province in the Special Region of Yogyakarta, Indonesia. Provinces with a high level of mobility require the government to be able to provide services quickly, precisely, and accurately. For this reason, researchers try to dig deeper into the extent to which the application can be accepted by the local community, both for tourists and students. Using the UTAUT2 method, are 300 questionnaires were distributed in the Special Region of Yogyakarta using a non-probability sampling technique combined using the snowball sampling method. The results show that facilitating conditions and price value are the components that have the highest impact on people's intention to use the application. Whereas behavioral intention influences on behavioral use because it has an essential role in fulfilling the behavior of the community or user to reuse the mobile-based JogjaIstimewa Application.