The use of telehealth during the coronavirus (COVID-19) pandemic in oral and maxillofacial surgery – A qualitative analysis

Authors

DOI:

https://doi.org/10.4108/eai.2-12-2021.172361

Keywords:

Telehealth, Oral Surgery, Oral and Maxillofacial Surgery, COVID-19

Abstract

Introduction: Telehealth usage increased especially in the coronavirus pandemic.

Objective: To determine whether oral and maxillofacial surgeons (OMS) believe that telehealth is an adequate substitute for in-person consultations.

Methods: OMS were interviewed. These were transcribed and themes and subthemes coded. Quotes were selected to create narratives about themes and subthemes and a frequency table generated.

Results: 20 OMS were interviewed. There were 200 positive, 215 negative, 9 neutral and 256 unstated comments. Major themes were diagnosis, accessibility, patient-centred care, technology and finances. 34 sub-themes were identified. OMS were most satisfied with accessibility and most dissatisfied with diagnosis.

Conclusion: OMS had mixed opinions regarding telehealth. While it can improve access, the technology, interventional capacity and diagnostic ability are limited. Face-to-face was preferred. Further studies are required to improve telehealth.

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Published

02-12-2021

How to Cite

1.
Lee J, Soo Park J, N. Wang K, Feng B, Tennant M, Kruger E. The use of telehealth during the coronavirus (COVID-19) pandemic in oral and maxillofacial surgery – A qualitative analysis. EAI Endorsed Scal Inf Syst [Internet]. 2021 Dec. 2 [cited 2024 Nov. 14];9(4):e2. Available from: https://publications.eai.eu/index.php/sis/article/view/310