The Leadership CODE for AI Transformation: Unlocking Economic Value through Change Management and Human-Centred Design
DOI:
https://doi.org/10.4108/eetsbi.12203Keywords:
artificial intelligence transformation, behavioural economics, change management, CODE Framework, ethical governance, human-centred design, leadership, organisational alignmentAbstract
INTRODUCTION: Despite heavy investment in artificial intelligence infrastructure and talent, an estimated 70–85% of digital transformation projects fail, partly because human-focused leadership models are lacking.
OBJECTIVES: This study develops and illustrates the CODE Framework, an integrative leadership model combining change management, behavioural economics, human-centred design and ethical governance.
METHODS: A qualitative theoretical synthesis was combined with a comparative case study of two organisations, JPMorgan Chase and Lenovo.
RESULTS: The four pillars (Clarity of Vision, Organisational Alignment, Design for Humans and Ethical Governance) proved mutually reinforcing, with measurable outcomes evident in both organisations.
CONCLUSION: The framework offers leaders an integrated roadmap for artificial intelligence-driven transformation, and the case evidence is preliminary and exploratory rather than a validation.
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